FAQ

Q:Is csqueenhair hair 100% human hair, no mix fiber?

A:Yes, csqueenhair only sell real human hair

 

Q:Can I color csqueen hair? Bleach? Iron? Straighten?

A:Yes. You can treat it as your own hair.

 

Q:How tangling and shedding?

A:csqueen hair has no tangle no shedding problem, can last over 2 years with proper care.

 

Q:Have csquen hair single donor, cuticles aligned?

A:Yes, csqueen only select healthy young donor who has thick and clean hair. No split end. No floor hair. No eggs.

 

Q: Have csqueen hair been dyed? Is there silicon on it? Any chemical?

A:No. Csqueen only sell pure unprocessed hair.

 

Q:Is csqueen hair double weft or bundles?

A:Yes. Csqueen hair double strong the weft.

 

Q:Can csqueen hair be bleached to #613 and remain soft/silky

A:Yes. We can do than in csqueen hair factory. However bleaching is highly depends on skills and color products. Usually we recommend just order csqueen #613 hair instead.

 

Q: Payment term?

A: Western union, Money gram, Paypal.

 

Q:When will ship the order?

A:Usually csqueen can ship within 24 hours. If no the custom order.

 

Q: How to get the tracking number?

A: Csqueen will send tracking number to your email and paypal and WA as soon as we shipped.

 

Q: How long is delivery?

A: FedEx/DHL takes 3-5 business days to get to you.

 

Q: Why the Paypal payment fail?

A: The Paypal payment no accept guest payment. All need have Paypal account link with your card.

 

Q: How long receive the refund if I cancel the order?

A: If pay by Paypal balance, you will receive in minutes. If pay by cards, it will takes 3-5 business days, depending on your bank. If you pay by E-check, this need contact your bank to cancel the payment.